Privacy Policy

This Privacy Policy explains how Lehigh Valley Haven, LLC (“Lehigh Valley Haven,” “LVH,” “we,” “us,” or “our”) collects, uses, and protects your information when you interact with our website, tools, content, and messaging services. We operate in Pennsylvania and serve users across the United States.

Information We Collect

We may collect your name, email address, mobile phone number, property preferences, messages you send to us, and any information you submit through our forms. We also collect device data such as IP address, browser type, pages viewed, and activity on our site through cookies and analytics tools. We do not knowingly collect information from children under 13.

How We Use Your Information

We use your information to provide property alerts, reports, educational content, AI-driven tools, customer support, and marketing updates. We also use it to improve our website, enhance user experience, and comply with legal and security requirements. We do not sell personal information.

Mobile Messaging (SMS)

By submitting your mobile phone number, you consent to receive SMS/MMS messages from Lehigh Valley Haven. These may be automated and may include property updates, reminders, or promotional content. Message and data rates may apply. You may opt out at any time by replying STOP or request help by replying HELP. We share phone numbers only with service providers who support message delivery.

Sharing Your Information

We may share information with service providers who assist with website hosting, analytics, CRM systems, and messaging; business partners involved in delivering requested services; legal authorities when required; and successor entities in the event of a merger or acquisition. These parties must protect your information and may use it only for authorized purposes.

Cookies & Tracking

We use cookies, pixels, and similar technologies to understand website usage, personalize experiences, and improve our marketing and content. You may control cookie settings through your browser.

Data Security

We use administrative, technical, and physical safeguards to protect your information. However, no system can guarantee absolute security.

Data Retention

We retain information only as long as necessary for business, operational, or legal purposes. When no longer needed, data is deleted or anonymized.

Your Rights

Pennsylvania residents may request access to their information, correction, deletion, or opt-out of marketing communications. You may withdraw SMS consent at any time. To make a request, contact us using the information below.

Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices of other sites.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date. Continued use of our site constitutes acceptance of any changes.

Contact Us

For questions or privacy-related requests, contact:

Lehigh Valley Haven, LLC

Email: team@lehighvalleyhaven.com

Location: Lehigh Valley, Pennsylvania